To provide our event-driven Customer Data Platform (CDP) services, Conviso (Codematic Labs Ltd) engages third-party service providers ("Subprocessors") to process customer data. These partners are carefully selected for their security standards, reliability, and compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Nigeria Data Protection Act (NDPA).
Below is a list of subprocessors we work with and the purpose for which we use their services.
| Subprocessor | Purpose | Location | More Info |
|---|---|---|---|
| Google Cloud Platform (GCP) | Primary Cloud Hosting, Real-time Analytics & AI Engine | USA, EU | GCP Trust & Compliance |
| Amazon Web Services (AWS) | Cloud Infrastructure & Regional Redundancy | USA, EU | AWS Security |
| Snowflake | Enterprise Data Warehousing & Historical Analytics | USA, EU | Snowflake Privacy |
| Firebase (Google) | Real-time Database & Authentication Services | USA | Firebase Privacy |
| Subprocessor | Purpose | Location | More Info |
|---|---|---|---|
| Postmark (ActiveCampaign) | Transactional Email Delivery | USA | Postmark Security |
| SendGrid (Twilio) | Marketing Email & Campaign Delivery | USA | SendGrid Legal |
| Infobip | SMS & WhatsApp Delivery (Global & African Markets)* | EU, Nigeria | Infobip Security |
| Twilio | SMS & Voice Communications* | USA | Twilio Trust |
*These platform subprocessors are only applicable to customers who have contracted for specific messaging channels (e.g., SMS, WhatsApp, or Voice services).
Conviso maintains a rigorous evaluation process for all subprocessors to ensure they meet our high standards for data privacy and security. We will keep this list updated as our infrastructure evolves.
For more information or to subscribe to notifications of subprocessor updates, please email [email protected].
If you would like to read more about our data handling practices and our commitment to user privacy, you can find detailed information in our Conviso Privacy Policy.
Conviso.ai | Codematic Labs Ltd.
25B Sunmola Street, Mende, Maryland, Lagos, Nigeria